This Policy applies to all digital products and services offered by our organisation ("we", "our", "us"). By using or accessing our services ("Services"), you agree to the terms described below.
Professional Standards and Transparency
We strictly adhere to professional standards, ethical data practices, and responsible digital operations.
We maintain full transparency with our clients and users regarding how information may be collected, processed, stored, purged, or used.
At all times, users will be clearly informed about:
- what information is collected (if any),
- what information is not collected,
- whether data is stored,
- and how long data may remain in the system,
subject to technical feasibility.
Minimal and Conditional Data Handling
Our systems are designed to operate with minimal data collection. Users should not assume that data is stored or permanently retained.
Information may or may not be collected depending on how the user interacts with a specific feature.
If any information is collected, it is:
- done only with explicit user consent,
- processed solely for the purpose the user has chosen,
- stored securely using reasonable industry-standard measures (if storage occurs),
- purged automatically, periodically, or as part of system maintenance,
- deleted upon user request whenever feasible.
We do not guarantee that any information submitted will be stored, retrievable, or available at a later time.
Data Received Through Third-Party Integrations
If users connect via platforms such as Facebook, Instagram, WhatsApp, or similar services, we may receive limited information based on the specific permissions approved by the user.
Such information is handled according to the following principles:
- used only for the functionality explicitly requested,
- not sold or shared with unauthorized parties,
- may not be stored permanently,
- may be purged or deleted at any time to maintain system integrity.
User Consent
No information is processed without clear user action or consent. Examples include:
- submitting a form,
- using a login method,
- connecting a third-party account,
- enabling a feature that requires certain information.
Users may withdraw consent at any time by discontinuing the feature or requesting deletion of related information.
Security and Protection
If any data is stored temporarily or permanently, it is protected using reasonable technical and organizational safeguards, including:
- secure communication channels,
- restricted access controls,
- encrypted storage methods where applicable.
While we take responsible precautions, we make no guarantees regarding uninterrupted availability, long-term storage, or complete protection against all risks.
Data Purging and Retention
Information may be automatically or manually purged without notice for reasons including, but not limited to:
- system clean-up,
- maintenance operations,
- security improvements,
- storage optimization,
- regulatory or operational requirements.
Because data may be deleted or not stored at all, we cannot guarantee recovery or re-creation of any submitted information.
Data Deletion Requests
Users may request deletion of their available information at any time.
If data exists in the system at the time of the request, we will make reasonable efforts to delete it promptly, subject to technical feasibility and legal obligations.
If the data has already been purged or was never stored, users will be informed accordingly.
Cookies and Technical Logs
Our Services may or may not use cookies, analytics tools, or temporary logs.
Any such usage is only for functional, security, or performance purposes.
Users may disable cookies through their browser settings.
Children's Privacy
Our Services are not targeted at children under 13.
We do not knowingly collect or retain information from children.
If such information is discovered, it will be removed when feasible.
No Warranties and Limitation of Liability
Our Services are provided on an "as-is" basis.
We do not guarantee:
- data retention,
- error-free operation,
- recovery of purged information,
- uninterrupted access,
- or long-term storage of user records.
Use of our Services is at the user's own discretion.
Updates to This Policy
This Policy may be updated or modified at any time.
Continued use of our Services indicates acceptance of the updated Policy.
Contact
For any concerns, clarifications, or deletion requests, users may reach out to our support team.
Email: support@phronesis.co.in
Website: Contact Us